I finally found out why my application for an insurance license was sitting at the CDI (California Department of Insurance) for over a month ! It turns out I had submitted my application on the same day I had taken and passed the Life, Accident and Health exam. At the time of the submission, my passing status wasn’t yet registered in the system, so my application had remained in the ‘wait for exam passing status’ state.
Apparently no one thought to check whether the pending applications already had their corresponding exam requirements met.
Moral of the story : follow up.
On the plus side, the lady I spoke to from the California Dept of Insurance cleared up quickly, and my license was issued in two days.